Yes, you can also view your diagnostic report by attempting the End Lesson Quiz. To do this, you need to change the mode of IVYs to Self-Assess mode. Follow these steps to change the mode:

• Click on “Teaching Resources” on the navigation bar.
• Select the subject you want to view the videos of.
• Select the chapter and click on the video.
• At the top right corner, beside the search button, you will find the option to change the mode of the video.
• Choose the mode you want.

Note: 

• In Teaching mode, you can watch and assign videos to students.
• In Self-Assess mode, you can attempt end-of-lesson quizzes and obtain diagnostic reports.

The chatroom functionality on mySecondTeacher allows direct communication with both classmates and the teacher within the primary channel of the platform. Serving as a discussion forum, this feature offers the advantage of preventing distractions commonly associated with external messaging apps such as Viber, WhatsApp, and Messenger.

By utilizing the group chat feature within mySecondTeacher, users have the ability to engage in conversations exclusively with their teacher and fellow students in the class. This exclusive interaction ensures that external individuals cannot enter the chatroom, fostering a secure and effective learning environment for collaboration.

It’s important to note that the group chat feature on mySecondTeacher is restricted to individuals with accounts linked to the school/college on the platform. Consequently, the feature cannot be used to converse with individuals lacking a mySecondTeacher account and access to the designated chat room.

Creating a group chat on mySecondTeacher is easy and straightforward. Simply follow these steps to create a new chat room for your students:

• From your dashboard, click on “Engage in Text chat with Students” or click on the “Chatroom” button on the navigation bar.
• On the left column of the chatroom, click on the plus sign (+) to create a new chat room.
• Type in the name of the new channel and add a short description of what the channel is about.
• Add the students you want to include in the channel. You can also make the channel private if necessary.
• Click “Create Channel.”

Once you have created a new chat room, you can start communicating with your students instantly. This feature is particularly useful for group discussions, clarifying doubts, and providing feedback on coursework.

Teachers can use mySecondTeacher to communicate with students through chatroom feature, give announcements, and even conduct classes in real-time from anywhere.

mySecondTeacher’s group chat feature allows you to communicate with your classmates and your teacher in the primary channel. Although it functions like an instant messenger, it is not designed to be used explicitly as a messaging app.

It’s important to note that the group chat feature on mySecondTeacher is exclusively available to individuals who have an account on the platform. Therefore, you cannot use it to chat with people who do not have a mySecondTeacher account and cannot access the chat room. This restriction ensures that the chat room remains a secure environment for learning and collaboration.

With mySecondTeacher’s “session” feature, teachers can create and conduct live video and text-based classes for their students. This feature provides a convenient and effective way for teachers to engage with their students in real time, even when they are not physically present in the same location.

Teachers can conduct video-based classes via external links such as Zoom or Google Meet. This ensures that teachers can utilize the video conferencing software that they are most comfortable with while still enjoying the benefits of the mySecondTeacher platform.

To access the “Session”  feature, simply login to your mySecondTeacher account and select the “create session” option from the action card. From there, you can create and schedule video classes , invite students to join the session, and interact with them in real time.

Our platform is designed to make assigning, submitting, grading, and providing feedback on assignments easier for both teachers and students.

When a teacher creates an assignment and publishes it on mySecondTeacher, students who are assigned that assignment will receive a notification. This allows them to submit their work directly on the platform.

Once submissions are made, teachers can easily download and grade them. Feedback can also be provided directly on the platform. Once grading and feedback are completed, grades will be published and students can review the results along with any feedback provided.

Follow these simple steps to give out assignments:

• Go to the Teacher’s Dashboard and click on the “Assignment” tab.
• Click on “Give Assignment.”
• Select the relevant class(es) for the assignment.
• Enter the assignment’s title and a brief description.
• Upload any relevant files or URL links.
• Enter the grading system and set the deadline for the assignment.
• Optionally, schedule the assignment for a later date by selecting “Make it available for later” and setting the date and time.
• Click “Continue” to finalize the assignment.

The students of the selected class(es) will be notified of the assignment on their mySecondTeacher app and also when they log in to mySecondTeacher.

Alternatively, you can also give assignments via the “Classrooms” tab on the top of your homepage.

The assignment feature of mySecondTeacher allows teachers to create, assign, and track assignments for their students. Students can access and submit their assignments online, streamlining the process for both teachers and students. This feature helps educators conveniently track the progress of their students and provide timely feedback.

You can view all pending and submitted assignments in the Assignment tab on the “Classrooms” tab. Now,

• Go to your homepage and click on the “Classrooms” tab.
• Now, Choose correct subject from the drop down menu.
• On the “Classrooms” tab, click on the “Assignments” tab.
• You will see a list of all your students and their submission status, along with the files they have uploaded.
• To view a report of an individual assignment, click on the “Full Report” button.
• To add grades or remarks, simply enter them in their respective columns.

Follow the given steps to change your password:

• Log in to your mySecondTeacher account using your current email address and password.
• Click on the top right icon of mySecondTeacher or your profile picture.
• Select “My Profile” from the drop-down menu.
• On the left side of the page, click on the “Password” tab.
• Enter your new password in the “New Password” field. Please make sure your new password is strong and unique, containing a mix of upper-case and lower-case letters, numbers, and symbols.
• Confirm your new password by re-entering it in the “Confirm New Password” field.
• Click on “Save Changes” to save your new password.

Note: The password must be at least 8 characters long and include letters, numbers, and special characters. Additionally, the password should be updated every 3 to 6 months.

For security reasons, mySecondTeacher has established the following password requirements for your account:

New Password Requirements:

Must be at least 8 characters long and less than 30 characters.

Must include both alphabet letters and numbers

Must include at least one special character (e.g., !, @, #, $) Examples: Learn#456

Additionally, you will be required to change your password every 3 to 6 months.

mySecondTeacher is a multiple award-winning academic delivery platform used globally by students, teachers, parents, and schools.

With mySecondTeacher, 

Students can engage in interactive, fun, and easy-to-understand video lessons that use an innovative and advanced pedagogy that has already been adopted in over 50 countries around the world by 9000+ schools. MySecondTeacher gives students the chance to learn at their own pace and interact with video content that enriches their education.

Teachers can conduct live online classes, give out assignments to students, grade their submissions, and access various teaching resources, including subject-wise Interactive Videos. They can also generate Test Papers and access Marking Schemes for quick assessment of students or to create question papers for exams. Similarly, Diagnostic Reports give deep data-driven insights into their students’ learning difficulties.

Parents have the ability to monitor their children’s intellectual development and take a more active role in their education. Diagnostic Reports make it simple for parents to evaluate their child’s academic performance and discover the precise subject areas in which they need tutoring. Additionally, they can determine whether the child has mastered any particular course or subject and keep track of all of their online activity, including their pending and finished assignments, videos they have watched, and much more!

School leaders will always have access to a summary of their institution’s performance! Principals, coordinators, or Head of Departments (HODs) will be able to quickly assess student, teacher, and even school-wide performance with a few clicks. Leaders will also be able to swiftly and easily make announcements to students, instructors, and parents! 

mySecondTeacher offers a comprehensive list of features designed to cater the needs of each stakeholder of the education ecosystem, such as:

• Proven Pedagogy based Interactive videos.
• Self-evaluation tools.
• Performance analytics.
• Collaboration and communication tools.

mySecondTeacher is actively being used in 50+ countries benefiting 9000+  schools and more than 100,000+ users.

The Announcements feature on mySecondTeacher is a powerful tool that allows teachers to push announcements to specific students or classes, or to the entire school community. These announcements will pop up on the student’s dashboard every time they log in unless the teacher stops the announcements.

In addition, school leaders can use this feature to send important notices, announcements, eConsent forms, or actionable polls to students, teachers, and even parents. All responses can be received on the same platform, making it easy for school leaders to stay connected with their community.

Parents can also receive announcements, eConsent forms, and actionable polls on the platform and provide prompt responses. This feature helps to ensure effective communication between parents and the school community.

mySecondTeacher is designed to be accessible to users across various devices with an internet connection. We have outlined the minimum system requirements for the optimal performance of mySecondteacher. Please review the table below for details.

The “Teaching Resources” feature facilitates teachers in uploading and disseminating various course materials, including lecture notes, and study guides, to students and fellow faculty members within the school or college. The sub-features of Teaching Resources are as follows:

• My Resources: The “My Resources” sub-feature is a centralized repository where teachers can organize and share instructional materials like presentations, lecture notes, and study aids. Through this platform, teachers have the capability to upload files and web links, facilitating the seamless distribution of resources to their respective classes.
• School Resources: “School Resources” is a collaborative hub where teachers of the same school can upload and exchange teaching materials. Additionally, teachers have the ability to access and incorporate resources shared by their colleagues into their centralized resources, “My Resources.”

“Teacher’s Content” is a feature specifically designed for teachers that aids in sharing essential course materials, such as lecture notes and study guides, with their students. This feature streamlines the process of sharing teaching resources, enabling teachers to effortlessly provide students with access to the materials they need for their studies.

Follow the given steps to upload resources to “My Resources” or “School Resources”:

• Click on “Teaching Resources” on the navigation bar.
• Click on “My Resources” or “School Resources”.
• Select the “My Resources” or “School Resources” option available.
• Click on the “Upload” button and select “Upload file.”
• Fill out the required details and click on the “Save” button.

Note: By selecting the “New Folder” button, you can create a folder into which the resources can be uploaded. Additionally, the file size of the uploaded document should not exceed 100 MB.

Follow the given steps to share resources among students:

• Go to the “Teaching Resources” feature on navigation bar
• Click on “My Resources”
• Select the content or file you want to share
• Click on the “Share Resources icon” under the Action tab
• Select the subject and grade
• Click on the “Share” button.

Note: The contents of “My Resources” can be downloaded, edited, shared, and deleted. Individual files can be downloaded; however, downloading entire folders as a single entity is not supported. The shared resources will be reflected in ‘Teacher’s Content’.

mySecondTeacher offers a unique feature where students and teachers can generate personalized test papers that cater to specific topics, question types, and difficulty levels. This feature makes it easy for teachers to create custom assessments that meet their teaching needs.

Whereas students can generate questions easily and test themselves according to the pace. Students can also download the test paper, attempt it, and then get feedback from their teachers.

Once generated, the test papers can be saved and edited in MS Word and shared directly with students. Each test paper is accompanied by its respective marking scheme (available for teachers only), ensuring accurate grading.

To make assessments even more challenging, teachers can choose to include questions from a secret question bank that is only accessible to them.

Follow these simple steps to create an announcement:

• Go to your Dashboard and click on the “Announcements” tab. This can be found on the Teacher’s and Leader’s Dashboard.
• Select the type of announcement you want to create, either a general announcement or a consent announcement.
• Fill in all the required fields, such as the title and description of the announcement.
• Select the audience for the announcement. You can choose to send it to the entire class or school.
• Type in your announcement message.
• You can also add announcement files or links.
• You have the option to pick End Announcement Date and Time.
• You also have an added option to schedule an announcement for later and pick an available date and time.
• Click on the “Continue” button.
• The announcement will be posted immediately or later according to the date you have picked to make it visible to the targeted audience.

Yes, you can edit announcements.

• Log in to your mySecondTeacher’s Teacher or Leader account.
• Click on the “Announcements” tab located at the top of the dashboard.
• Under the “Ongoing” tab, you’ll find a list of all the announcements you’ve posted.
• Click on the “Edit Announcement” button located below the announcement you want to edit.
• Make the required changes to the announcement.
• Click on “Continue” to verify the changes you’ve made.
• Then, click on “Announce” to update the edited announcement.

• Log in to your mySecondTeacher’s Teacher/Leader account.
• Click on the Announcements tab located at the top of the dashboard.
• Under the “Ongoing” tab, you’ll find a list of all the announcements you’ve posted.
• On the right side of each announcement, you’ll see a “Stop Announcement” button.
• Click on the “Stop Announcement” button for the announcement you want to stop.
• A confirmation message will appear asking if you really want to stop the announcement. Click “Stop Announcement” to confirm.
• The announcement will stop immediately.

Please note that if an announcement has a set expiration date, it will automatically stop on that date. However, you can also manually stop any announcement at any time using the above steps.

Go to the “Testpaper” tab form the navigation bar. You may find options for Standard Testpaper and Custom Testpaper. 

Creating Standard Testpapers

To create a standard testpaper, you may find two types of testpapers: self grading and normal testpaper.

Here are the steps to create a self-grading testpaper:

• Click on “Generate Testpaper” and the testpaper type, which is self grading testpaper.
• Choose the type of question bank you want to use and add a title and description for your testpaper.
• Select the subject of which you want to generate the testpaper
• If you want the testpaper questions to be secret, select “Use Secret Questions for Teacher Only”.
• In Section 1, select the type of question, the number of questions, and the chapters/topics you want to cover.
• Choose the difficulty level for the questions.
• Click on “Generate Testpaper” and review the questions. Replace or edit any questions as needed.
• Click on “Generate Testpaper” again to finalize the testpaper.

Here are the steps to create a normal testpaper:

• Click on “Normal Testpaper” and the testpaper type which is normal testpaper.
• Choose the type of question bank you want to use and add a title and description for your testpaper.
• If you want the testpaper questions to be secret, select “Use Secret Questions for Teacher Only”.
• There will be 3 sections, you may select the type of question, the number of questions, and the chapters/topics you want to cover.
• Choose the difficulty level for the questions.
• Click on “Generate Testpaper” and review the questions. Replace or edit any questions as needed.
• Click on “Generate Testpaper” again to finalize the testpaper.

Creating Custom Testpapers

We can create two types of custom testpaper similar to standard testpaper. We can create a normal custom testpaper as well as a self-grading test paper. 

Here are the steps to create a self-grading custom testpaper:

• Click on “Generate Testpaper ” and select “Self-grading Testpaper”
• Enter the testpaper Title, choose the subject and enter a suitable description
• Click on the add new question button and select the type of question that you want to create
• After selecting the type of question that you want to create, assign the marks that you want to assign to the testpaper
• Type the question in the “Type Your Question” field
• Type the answers in the “Type Your Option Here” field
• Select the box of the answer which is correct
• You can click on add new options button if you want to add more options
• Click on save question after filling on all the required fields
• Insert other questions by clicking on “Add new questions”
• After the input of all the questions is finished, click on “save as draft” to save the testpaper as draft
• Click on “preview my testpaper” to preview the testpaper and click on “save testpaper” to complete the testpaper and make it a custom testpaper.  
• The testpaper can be used to be given as a assignment by clicking on ”Use to create assignment”

Here are the steps to create a normal custom testpaper:

• Click on “Generate Testpaper” and the testpaper and select “Normal Testpaper”
• Enter the testpaper Title, choose the subject, and enter a suitable description
• Click on the add new question button and select the type of question that you want to create
• After selecting the type of question that you want to create, assign the marks that you want to assign to the testpaper
• Type the question in the “Type Your Question” field
• Type the answers in the “Type Your Option Here” or “Type Your Answer Here” field
• You can click on the Add new options button if you want to add more options
• Click on save question after filling out all the required fields
• Insert other questions by clicking on “Add new questions.”
• After the input of all the questions is finished, click on “save as draft” to save the testpaper as draft
• Click on “preview my testpaper” to preview the testpaper and click on “save testpaper” to complete the testpaper and make it a custom testpaper.  
• After the testpaper is created, click on “Marking Scheme” to view the answers of the questions 
• Click on “Use to create assignment” to give the testpaper as an assignment to students

Once a test paper has been generated, it cannot be edited directly from the platform. However, we provide the option to save it in MS Word or download the test paper in PDF format, which can be further manually edited if needed.

We recommend that you carefully review each question before saving the test paper to ensure that all the questions meet your requirements.

After generating a test paper on mySecondTeacher, you can easily access it in the “Test Paper” tab. This tab displays all of your previously generated test papers, allowing you to view and edit them as needed.

Please follow the steps below to recover your mySecondTeacher account password:

• Go to the mySecondTeacher login page and click on “Forgot Your Password?”.
• Enter the email address associated with your account and click on the “Reset Password” button.
• You will receive an email with a password reset link.
• Click on the “Reset Password” button in the email, and you will be redirected to the reset password page on mySecondTeacher.
• Enter your new password in the “New Password” field and click on “Save Changes”.
• You can now log in to your account using your new password.

If you have forgotten your email address, please contact our platform support team through the live chat service on the bottom-right corner of the homepage for assistance.

Certainly. The platform enables teachers to collaborate by sharing resources, lesson plans, and best practices with colleagues fostering a supportive educational community.

Teachers can easily create, assign, grade and evaluate students’ performance using mySecondTeacher, gaining valuable insights into each student’s progress and providing personalized feedback and support.

To log in to the platform, follow these steps:

• Go to the mySecondTeacher website at “mysecondteacher.com.np.” or open our app (except for Leader)
• Click on the “Login” button located at the top right corner of the homepage.
• Enter your registered email address and password.
• Click on the “Sign In” button to access your account.

Now, you should be able to log in to your account with ease.

The Marking Scheme feature is available exclusively for teachers and individual learners. This feature is designed to save time and simplify the grading process for assessments.

When you generate a test paper, the Marking Scheme is automatically generated along with it. You can view the Marking Scheme on the same window as the test paper by clicking on the “Marking Scheme” tab located at the top of the test paper window.

If your test paper balance is finished, you will not be able to generate test papers. You can reach out to our Chat Support and provide them with your email, and then our support agent will proceed with your request.

Yes, you can update your registration details if you have self-registered on the platform. Follow these steps to modify your information:

1. Click on the top right icon or your profile picture in mySecondTeacher.
2. Select ‘My Profile.’
3. Navigate to the ‘Basic Information’ tab on the left side.
4. Make the necessary changes to your registration details.
5. Click ‘Save Changes.’ ( Note: If any of your details, such as the email address, were provided by your school/college, please refrain from changing them independently. If you wish to update such information, kindly consult with the respective school/college department for assistance)

To integrate mySecondTeacher into your school/college, please reach out to us via email at “help@mysecondteacher.com.np”. Kindly provide essential details, including your Name, School Name, Designation, and Contact Number, along with your specific requirements.
Once we receive your email, our dedicated department will promptly get in touch with you to facilitate the registration process.

Cache clearing steps in Safari browser are as follows:

1.    Click on the Safari drop-down menu and select Preferences.

2.    Click the Advanced tab. Select the Show Develop menu in menu bar checkbox and close the Preferences window.

3.    Select the Develop drop-down menu. Click Empty Cache.      Note: You may also want to clear your browser history.

Cache clearing steps in the Chrome browser are as follow:

1.    On your computer, open Chrome.

2.    At the top right, click More .

3.    Click Clear browsing data.

4.    At the top, choose a time range. To delete everything, select All Time.

5.    Next to “Cookies and other site data” and “Cached images and files,” check the boxes.

6.  Click Clear data.

Cache is the place where your browser stores images, fonts, and a bunch of other technical-sounding things like CSS, HTML, and JavaScript to save bandwidth. Without this feature, your browser would run a lot slower because every site you opened would require re-downloading tons of files.

To vastly oversimplify things, sometimes there’s a difference between the version of a website cached—i.e., stored—on your computer and the version that you’re loading from the web. This conflict can lead to weird glitches, and clearing your cache can help when nothing else seems to. mySecondTeacher is a vast website where the developers team is continuously updating the platform and the content teams are updating the contents dynamically. Therefore, clearing cache can optimize surfing for a smoother experience.

A dummy email account is a type of email domain that cannot receive emails. These can be customized to meet specific requirements when registering on the platform.

Therefore, we ask that you send an email to help@mysecondteacher.com.np from your personal Gmail account to reset your password. Include key details such as your name, login email, school/college name, and contact number. Once we receive this information, we will verify it and send you a new password.

The real-time insights provided by mySecondTeacher allow teachers and parents to understand how students are engaging with academic content. This information can be used to identify areas where students may be struggling or excelling, enabling educators to provide timely interventions and personalized attention. By addressing these needs promptly, mySecondTeacher aims to improve overall academic outcomes.

Yes, you can edit the assignments that have already been created.

If you need to make changes to an assignment you’ve already created for your student(s), you can easily do so by following these steps:

• Locate the assignment you want to edit and click on the “edit” button.
• You will now be able to make changes to the assignment, including adjusting deadlines, modifying the description, and adding links or files.
• Once you’ve made the necessary changes, be sure to click on “Save Changes” before exiting the editing mode.

After a session has been scheduled, teachers can make changes. To edit the scheduled session, kindly follow the given instructions:

• Navigate to the “Session” from the “Classrooms” through the navigation bar.
• Go to the session where you would like to make changes.
• Click on the “Edit” button, from where you’ll be able to make changes in the session name, link, and date/time.

Click on “Continue,” and you will be able to update your scheduled sessions.

There are various reasons why your mySecondTeacher account may be locked. One of the most common reasons is multiple failed login attempts. This is done as a security measure to protect your account from unauthorized access.

If you are unable to sign in to your account due to multiple failed password attempts, the first step is to wait at least 10 minutes before trying again.

Once the 10-minute lockout period has passed, try signing in again with your correct username and password. If you still cannot access your account, you may need to reset your password by clicking on the “forgot your password” link on the login page.

Note: You can also contact our support team via phone at 9801010155/9801010144, or by email at help@mysecondteacher.com.np for assistance.

Your password is not being accepted because you might have entered an incorrect user Login ID or password.

• To ensure that your user login ID and password are correct, please make sure that the Caps Lock is turned off and that you are typing your password in the correct format.
• If you are still encountering issues, you may be prompted to complete a captcha verification to confirm that you are a human user and not a bot attempting to gain unauthorized access to the system.
• If you continue to experience problems accessing your account, please click on the “Forgot your password?” option to reset your password. 
• You can also contact our support team via phone at 9801010155/9801010144, or by email at help@mysecondteacher.com.np for assistance.

If you’re having trouble signing in, don’t worry, we’re here to help! The most common reason for sign-in issues is entering the wrong email address or password. So, please recheck your user id and password and be mindful of the Caps Lock button as well.

If the problem still persists, our dedicated platform support team is available to assist you through our live chat service located at the bottom-right corner of the website. 

You can also contact our user care team via phone at 9801010155/9801010144, or by email at help@mysecondteacher.com.np for assistance.

If the announcement has set an expiration date, it will automatically stop on the mentioned date. However, you can also stop ongoing announcements by clicking ‘Stop Announcements’  available on the below of  announcements.