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Need help accessing the ING Impact eBooks &
Learning Resources
with mySecondTeacher?

To get started, download the Platform Training Slides:

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I need help as a

students
teachers
leaders
parents

Here to assist you

We’re your go-to team for all your mySecondTeacher queries! Whether you’re seeking guidance or just a bit of information, this page is packed with helpful tips to make your experience on our platform smooth sailing. Do not hesitate to contact us through live chat, social media, email or phone; we are here to brighten your day and improve your experience.

Chat Support

Chat Support

Get immediate assistance from our live chat support available daily from 6:00 AM to 10:30 PM for real-time answers to your queries. You can also call us at 9801010155 or 9801010144, or leave your number in our live chat and we’ll reach out to you.

Email

Email

Send your queries to “help@mysecondteacher.com.np”, and we’ll get back to you promptly. Whether it’s a technical issue or a general inquiry, we provide timely assistance.

On-site Support

On-site Support

Get on-site support from our support agents stationed in the partnered schools to provide platform training sessions and solve your queries.

 Social Media Channels

Social Media Channels

Reach out to us through all major social media platforms. Whether it's Facebook, Instagram, WhatsApp, we're here to help you wherever you are.

General

What is mySecondTeacher?

mySecondTeacher is a multiple award-winning academic delivery platform used in 51+ countries globally by students, teachers, parents, and school leaders.

For Students, mySecondTeacher offers curriculum-aligned eBooks, Interactive Videos, and Topic-wise Videos for interactive learning experiences. Students can also attend online classes, submit assignments, access class timetables, generate Testpapers for practice, and collaborate with teachers and classmates for discussions or group projects.

For Teachers, the platform provides a wide range of Teaching Resources such as eBooks, Videos, PPTs, PDFs, and more, which can be utilised for classroom discussions or assigned to students as Assignments. Teachers can also generate Testpapers to assess student performance and schedule Sessions to manage upcoming classes effectively.

Likewise, mySecondTeacher provides performance monitoring for School Leaders to support data-driven decision-making and streamline academic operations.

And, Parents can also utilise this platform by linking their child’s account to monitor school activities, view assignment details, and receive important school announcements.

If you need any assistance, please contact our Support Team via the ‘Chat’ icon on the bottom-right of the screen.
You may also call us at 9702027000 / 9801010155 or send your queries to help@mysecondteacher.com.np and our team will assist you. Our Support Team is available daily from 6:00 AM to 10:30 PM, 365 days a year.

mySecondTeacher is a multiple award-winning academic platform developed in Nepal and used globally by students, parents and educators.

It helps enhance academic experiences by delivering online lessons and resources, and managing assignments. It also provides real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

Achievements
Achievements
Achievements
Achievements
Achievements
Achievements
Achievements

For Awesome Students

Complete Step by Step Guide