I’ve forgotten my email address and password. How can I recover them and access my account?

Please follow the steps below to recover your mySecondTeacher account password:

  • Go to the mySecondTeacher login page and click on “Forgot Your Password?”.
  • Enter the email address associated with your account and click on the “Reset Password” button. Make sure to tick the “I am not a robot” box.
  • You will receive an email with a password reset link.
  • Click on the “Reset Password” button in the email and you will be redirected to the reset password page on mySecondTeacher.
  • Enter your new password in the “New Password” field and click on “Save Changes”.
  • You can now log in to your account using your new password.

If you have forgotten your email address, please contact our platform support team through the live chat service on the bottom-right corner of the homepage for assistance.

If you have additional queries, then feel free to contact our support team via our Online Chat feature. Our support team are available 6 AM to 10:30 PM, 365 days for you. You can access the online chat even without logging in.