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We’re available in various channels to meet your needs. Reach out to us by live chat, email or online support case. You can also find us on your favourite social media platforms.

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Here to assist you

We’re your go-to team for all your mySecondTeacher queries! Whether you’re seeking guidance or just a bit of information, this page is packed with helpful tips to make your experience on our platform smooth sailing. Do not hesitate to contact us through live chat, social media, email or phone; we are here to brighten your day and improve your experience.

Live Chat and Call Support

Live Chat and Call Support

Get immediate assistance from our live chat support available daily from 6:00 AM to 10:30 PM for real-time answers to your queries. You can also call us at 9801010155 or 9801010144, or leave your number in our live chat and we’ll reach out to you.

Email

Email

Send your queries to “help@mysecondteacher.com.np”, and we’ll get back to you promptly. Whether it’s a technical issue or a general inquiry, we provide timely assistance.

On-site Support

On-site Support

Get on-site support from our support agents stationed in the partnered schools to provide platform training sessions and solve your queries.

Social Media Channels

Social Media Channels

Reach out to us through all major social media platforms. Whether it’s Facebook, Instagram, WhatsApp, we’re here to help you wherever you are.

Assignments

Our platform is designed to make assigning, submitting, grading, and providing feedback on assignments easier for both teachers and students.

When a teacher creates an assignment and publishes it on mySecondTeacher, students who are assigned that assignment will receive a notification. This allows them to submit their work directly on the platform.

Once submissions are made, teachers can easily download and grade them. Feedback can also be provided directly on the platform. Once grading and feedback are completed, grades will be published and students can review the results along with any feedback provided.

Follow these simple steps to give out assignments:

  • Go to the Teacher’s Dashboard and click on the “Assignment” tab.
  • Click on “Give Assignment.”
  • Select the relevant class(es) for the assignment.
  • Enter the assignment’s title and a brief description.
  • Upload any relevant files or URL links.
  • Enter the grading system and set the deadline for the assignment.
  • Optionally, schedule the assignment for a later date by selecting “Make it available for later” and setting the date and time.
  • Click “Continue” to finalize the assignment.

The students of the selected class(es) will be notified of the assignment on their mySecondTeacher app and also when they log in to mySecondTeacher.

Alternatively, you can also give assignments via the “Classrooms” tab on the top of your homepage.

The assignment feature of mySecondTeacher allows teachers to create, assign, and track assignments for their students. Students can access and submit their assignments online, streamlining the process for both teachers and students. This feature helps educators conveniently track the progress of their students and provide timely feedback.

You can view all pending and submitted assignments in the Assignment tab on the “Classrooms” tab. Now,

  • Go to your homepage and click on the “Classrooms” tab.
  • Now, Choose correct subject from the drop down menu.
  • On the “Classrooms” tab, click on the “Assignments” tab.
  • You will see a list of all your students and their submission status, along with the files they have uploaded.
  • To view a report of an individual assignment, click on the “Full Report” button.
  • To add grades or remarks, simply enter them in their respective columns.

Yes, you can edit the assignments that have already been created.

If you need to make changes to an assignment you’ve already created for your student(s), you can easily do so by following these steps:

  • Locate the assignment you want to edit and click on the “edit” button.
  • You will now be able to make changes to the assignment, including adjusting deadlines, modifying the description, and adding links or files.
  • Once you’ve made the necessary changes, be sure to click on “Save Changes” before exiting the editing mode.

mySecondTeacher is a multiple award-winning academic platform developed in Nepal and used globally by students, parents and educators.

It helps enhance academic experiences by delivering online lessons and resources, and managing assignments. It also provides real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

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For Responsible Teachers

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