To clear the cache on your app mySecondTeacher, follow these steps:

Step 1: Open the Settings app on your Android device.

Step 2: Scroll down and click on Apps.

Step 3: Select App Management from the menu to manage your applications.

Step 4: Search and tap on the app mySecondTeacher from the list.

Step 5: Click on Storage usage to see storage-related options for the app.

Step 6: Here, you will see options for Clear data and Clear cache.

Step 7: Tap on Clear cache to remove the cached data for the mySecondTeacher app.

By following these steps, you will successfully clear the cache in the mySecondTeacher app, helping to improve its performance.

If you have forgotten your email, kindly reach out to us via live chat support and provide us your details such as full Name, grade, section and contact number. We will verify the details and provide you the new email address in the live chat support. However, if you have forgotten your password, please go through this link https://help.mysecondteacher.com.np/password/i-have-forgotten-my-email-id-and-password-how-can-i-recover-them-and-access-my-account#result

To watch videos on mySecondTeacher, simply follow these steps:

• Select the subject you want to watch the video for. This will display the chapters of the subject.
• Choose the chapter you are interested in.
• Select the specific topic you want to watch and start the video.

Note: If you have a freemium account, you can access interactive videos for the introductory chapters of each subject only. We encourage you to explore these videos to determine if our content meets your needs. If you find the content valuable, consider upgrading to a premium account for full access to all our videos.

Our videos are different because we follow a pattern to create interactive videos (Ivys) that combine media and technology. In the media, while writing scripts, we follow a format called CCA pedagogy (context, content, real-life application) and technology where there is an in-lesson quiz, an end-lesson quiz, and a report that will provide customized feedback.

You can modify various aspects of your profile to keep it up-to-date. Follow these steps to update your profile:

• Log in to your account.
• Click on your profile picture icon located in the top-right area of your screen.
• Select “My Profile“.

On the left side, you will find tabs containing different information you can modify, including:

• Basic Information: Update your name, nickname, email, phone number, and profile picture.
• School Profile: Update the school name and school message.
• Linked Social Account: Connect or disconnect your social accounts.
• Password: Change your account password.
• Preferences: Customize your pop-up guide preferences.

Choose the tab you want to modify.

Make the necessary changes. Click on “Save Changes” to ensure your modifications are saved.

mySecondTeacher lets you keep your contact information and preferences current. Here’s what you can edit:

Access your profile: Click on your profile picture in the top-right corner.

Select “My Profile” from the menu.

Update your details: You’ll see several tabs on the left side:

• Basic Information: Change your name, nickname, email address, phone number (if allowed), and profile picture.
• Linked Child Accounts: Manage the children connected to your account.
• Linked Social Accounts: Connect or disconnect your social media accounts (if applicable).
• Password: Change your account password for security purposes.
• Preferences: Customize how you receive notifications and pop-up guides.

Save your changes: Once you’ve made your edits, click “Save Changes” to ensure they’re applied.

You can modify various aspects of your profile to keep it up-to-date. Follow these steps to update your profile:

• Log in to your account.

• Click on your profile picture icon located in the top-right area of your screen.

• Select “My Profile“.

On the left side, you will find tabs containing different information you can modify, including:

• Basic Information: Update your name, nickname, email, phone number, and profile picture.

• Linked Social Account: Connect or disconnect your social accounts.

• Password: Change your account password.

• Preferences: Customize your pop-up guide preferences.

Choose the tab you want to modify.

Make the necessary changes.

Click on “Save Changes” to ensure your modifications are saved.