Need Help?

We’re available in various channels to meet your needs. Reach out to us by live chat, email or online support case. You can also find us on your favourite social media platforms.

Banner person one
Banner person two

I need help as a

students
teachers
leaders
parents

Here to assist you

We’re your go-to team for all your mySecondTeacher queries! Whether you’re seeking guidance or just a bit of information, this page is packed with helpful tips to make your experience on our platform smooth sailing. Do not hesitate to contact us through live chat, social media, email or phone; we are here to brighten your day and improve your experience.

Live Chat and Call Support

Live Chat and Call Support

Get immediate assistance from our live chat support available daily from 6:00 AM to 10:30 PM for real-time answers to your queries. You can also call us at 9801010155 or 9801010144, or leave your number in our live chat and we’ll reach out to you.

Email

Email

Send your queries to “help@mysecondteacher.com.np”, and we’ll get back to you promptly. Whether it’s a technical issue or a general inquiry, we provide timely assistance.

On-site Support

On-site Support

Get on-site support from our support agents stationed in the partnered schools to provide platform training sessions and solve your queries.

Social Media Channels

Social Media Channels

Reach out to us through all major social media platforms. Whether it’s Facebook, Instagram, WhatsApp, we’re here to help you wherever you are.

Testpaper

mySecondTeacher offers a unique feature where students and teachers can generate personalized test papers that cater to specific topics, question types, and difficulty levels. This feature makes it easy for teachers to create custom assessments that meet their teaching needs.

Whereas students can generate questions easily and test themselves according to the pace. Students can also download the test paper, attempt it, and then get feedback from their teachers.

Once generated, the test papers can be saved and edited in MS Word and shared directly with students. Each test paper is accompanied by its respective marking scheme (available for teachers only), ensuring accurate grading.

To make assessments even more challenging, teachers can choose to include questions from a secret question bank that is only accessible to them.

Go to the “Testpaper” tab form the navigation bar. You may find options for Standard Testpaper and Custom Testpaper

Creating Standard Testpapers

To create a standard testpaper, you may find two types of testpapers: self grading and normal testpaper.

Here are the steps to create a self-grading testpaper:

  • Click on “Generate Testpaper” and the testpaper type, which is self grading testpaper.
  • Choose the type of question bank you want to use and add a title and description for your testpaper.
  • Select the subject of which you want to generate the testpaper
  • If you want the testpaper questions to be secret, select “Use Secret Questions for Teacher Only”.
  • In Section 1, select the type of question, the number of questions, and the chapters/topics you want to cover.
  • Choose the difficulty level for the questions.
  • Click on “Generate Testpaper” and review the questions. Replace or edit any questions as needed.
  • Click on “Generate Testpaper” again to finalize the testpaper.

Here are the steps to create a normal testpaper:

  • Click on “Normal Testpaper” and the testpaper type which is normal testpaper.
  • Choose the type of question bank you want to use and add a title and description for your testpaper.
  • If you want the testpaper questions to be secret, select “Use Secret Questions for Teacher Only”.
  • There will be 3 sections, you may select the type of question, the number of questions, and the chapters/topics you want to cover.
  • Choose the difficulty level for the questions.
  • Click on “Generate Testpaper” and review the questions. Replace or edit any questions as needed.
  • Click on “Generate Testpaper” again to finalize the testpaper.

Creating Custom Testpapers

We can create two types of custom testpaper similar to standard testpaper. We can create a normal custom testpaper as well as a self-grading test paper. 

Here are the steps to create a self-grading custom testpaper:

  • Click on “Generate Testpaper ” and select “Self-grading Testpaper”
  • Enter the testpaper Title, choose the subject and enter a suitable description
  • Click on the add new question button and select the type of question that you want to create
  • After selecting the type of question that you want to create, assign the marks that you want to assign to the testpaper
  • Type the question in the “Type Your Question” field
  • Type the answers in the “Type Your Option Here” field
  • Select the box of the answer which is correct
  • You can click on add new options button if you want to add more options
  • Click on save question after filling on all the required fields
  • Insert other questions by clicking on “Add new questions”
  • After the input of all the questions is finished, click on “save as draft” to save the testpaper as draft
  • Click on “preview my testpaper” to preview the testpaper and click on “save testpaper” to complete the testpaper and make it a custom testpaper.  
  • The testpaper can be used to be given as a assignment by clicking on ”Use to create assignment”

Here are the steps to create a normal custom testpaper:

  • Click on “Generate Testpaper” and the testpaper and select “Normal Testpaper”
  • Enter the testpaper Title, choose the subject, and enter a suitable description
  • Click on the add new question button and select the type of question that you want to create
  • After selecting the type of question that you want to create, assign the marks that you want to assign to the testpaper
  • Type the question in the “Type Your Question” field
  • Type the answers in the “Type Your Option Here” or “Type Your Answer Here” field
  • You can click on the Add new options button if you want to add more options
  • Click on save question after filling out all the required fields
  • Insert other questions by clicking on “Add new questions.”
  • After the input of all the questions is finished, click on “save as draft” to save the testpaper as draft
  • Click on “preview my testpaper” to preview the testpaper and click on “save testpaper” to complete the testpaper and make it a custom testpaper.  
  • After the testpaper is created, click on “Marking Scheme” to view the answers of the questions 
  • Click on “Use to create assignment” to give the testpaper as an assignment to students

Students can find two types of testpapers under the testpaper tab, i.e. self-grading, and normal testpaper

Here are the steps to create self grading testpaper:

  • Click on “Generate Testpaper” and the testpaper type which is self grading testpaper.
  • Choose the type of question bank you want to use and add a title and description for your testpaper.
  • Select the subject for which you want to generate the testpaper
  • In Section 1, select the type of question, number of questions, and the chapters/topics you want to cover.
  • Choose the difficulty level for the questions.
  • Click on “Generate Testpaper” and review the questions. Replace or edit any questions as needed.
  • Click on “Generate Testpaper” again to finalize the testpaper.

Here are the steps to create a normal tespaper:

  • Click on “Normal Testpaper” and the testpaper type which is normal testpaper.
  • Choose the type of question bank you want to use and add a title and description for your testpaper.
  • There will be 3 sections, you may select the type of question, the number of questions, and the chapters/topics you want to cover.
  • Choose the difficulty level for the questions.
  • Click on “Generate Testpaper” and review the questions. Replace or edit any questions as needed.
  • Click on “Generate Testpaper” again to finalize the testpaper.

Once a test paper has been generated, it cannot be edited directly from the platform. However, we provide the option to save it in MS Word or download the test paper in PDF format, which can be further manually edited if needed.

We recommend that you carefully review each question before saving the test paper to ensure that all the questions meet your requirements.

After generating a test paper on mySecondTeacher, you can easily access it in the “Test Paper” tab. This tab displays all of your previously generated test papers, allowing you to view and edit them as needed.

The Marking Scheme feature is available exclusively for teachers only. This feature is designed to save time and simplify the grading process for assessments.

When you generate a test paper, the Marking Scheme is automatically generated along with it. You can view the Marking Scheme on the same window as the test paper by clicking on the “Marking Scheme” tab located at the top of the test paper window.

If your test paper balance is finished, you will not be able to generate test papers. You can reach out to our Chat Support and provide them with your email, and then our support agent will proceed with your request.

Yes, the test papers available on the platform are designed to emulate real exam scenarios. They cover a range of topics and difficulty levels, allowing you to practice and gauge your preparedness effectively.

mySecondTeacher is a multiple award-winning academic platform developed in Nepal and used globally by students, parents and educators.

It helps enhance academic experiences by delivering online lessons and resources, and managing assignments. It also provides real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

Acheivements
Acheivements
Acheivements
Acheivements
Acheivements
Acheivements

For Awesome Students

Complete Step by Step Guide