Cache is a temporary storage used by your browser to save files such as images, fonts, CSS, HTML, and JavaScript from websites you visit.

This helps websites load faster because your browser does not need to re-download all the files every time you visit a page.

However, sometimes the stored (cached) version of a website may differ from the updated version available online. This can lead to display issues, glitches, or outdated content being shown.

Clearing cache helps resolve these issues by removing stored files and allowing your browser to load the most recent version of the website. It can also improve performance, especially on platforms like mySecondTeacher where content is frequently updated.

Please follow the given steps to clear the cache on an iPhone application:

• Open "Settings" on your iPhone

• Go to "General"

• Tap on "iPhone Storage"

• Scroll and select the app you want to clear cache for (e.g., mySecondTeacher)

• Tap on "Offload App"

• Confirm by tapping "Offload App" again

• After offloading, tap on "Reinstall App" to download it again

Note: iOS does not have a direct “Clear Cache” option. Offloading the app helps clear cached data while keeping your app data intact.

Please follow the given steps to clear cache on an Android device:

• Open the "Settings" app on your Android device

• Scroll down and tap on "Apps"

• Select "App Management" to view all installed apps

• Find and tap on the "mySecondTeacher" app

• Tap on "Storage usage"

• You will see options for "Clear data" and "Clear cache"

• Tap on "Clear cache" to remove cached data

This will help improve the app’s performance and resolve minor loading issues.

Please follow the given steps to clear cache in the Safari browser:

• Click on the "Safari" drop-down menu and select "Preferences"

• Go to the "Advanced" tab and enable "Show Develop menu in menu bar", then close the Preferences window

• From the menu bar, click on "Develop"

• Select "Empty Cache"

Note: You may also clear your browser history for better performance.

Please follow the given steps to clear cache in the Chrome browser:

• Open the Chrome browser on your computer

• Click on the "More" (three-dot menu) icon at the top-right corner

• Select "Clear browsing data"

• Choose the time range (select "All Time" to delete everything)

• Check the boxes for "Cookies and other site data" and "Cached images and files"

• Click on "Clear data"

This will successfully clear the cache from your Chrome browser.

Your account might be locked for security reasons because of multiple failed attempts to login into your account. In such a case, we suggest you wait for 10 minutes and try logging in again with the correct email and password.

In case you don’t remember the password click on the "Forgot your password?" on the login page.