We’re available in various channels to meet your needs. Reach out to us by live chat, email or online support case. You can also find us on your favourite social media platforms.
We’re your go-to team for all your mySecondTeacher queries! Whether you’re seeking guidance or just a bit of information, this page is packed with helpful tips to make your experience on our platform smooth sailing. Do not hesitate to contact us through live chat, social media, email or phone; we are here to brighten your day and improve your experience.
Get immediate assistance from our live chat support available daily from 6:00 AM to 10:30 PM for real-time answers to your queries. You can also call us at 9801010155 or 9801010144, or leave your number in our live chat and we’ll reach out to you.
Send your queries to “help@mysecondteacher.com.np”, and we’ll get back to you promptly. Whether it’s a technical issue or a general inquiry, we provide timely assistance.
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If you have run out of Testpaper units, you will not be able to generate Testpapers. You can buy the Testpapers from the platform.
Please follow the steps to buy the Testpaper units:
Login to your Student Account
Click on the "Testpapers" tab from the homepage
Click on "Buy Testpaper"
Select the required Testpaper unit from the dropdown menu
Choose your preferred payment method
Click on "Continue".
You will then be redirected to complete the payment process.
If you need any assistance, please contact our Support Team via the ‘Chat’ icon on the bottom-right of the screen.
You may also call us at 9702027000 / 9801010155 or send your queries to help@mysecondteacher.com.np and our team will assist you. Our Support Team is available daily from 6:00 AM to 10:30 PM, 365 days a year.
It helps enhance academic experiences by delivering online lessons and resources, and managing assignments. It also provides real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.
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