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We’re your go-to team for all your mySecondTeacher queries! Whether you’re seeking guidance or just a bit of information, this page is packed with helpful tips to make your experience on our platform smooth sailing. Do not hesitate to contact us through live chat, social media, email or phone; we are here to brighten your day and improve your experience.

Chat Support

Chat Support

Get immediate assistance from our live chat support available daily from 6:00 AM to 10:30 PM for real-time answers to your queries. You can also call us at 9801010155 or 9801010144, or leave your number in our live chat and we’ll reach out to you.

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Email

Send your queries to “help@mysecondteacher.com.np”, and we’ll get back to you promptly. Whether it’s a technical issue or a general inquiry, we provide timely assistance.

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On-site Support

Get on-site support from our support agents stationed in the partnered schools to provide platform training sessions and solve your queries.

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As a Student, how do I attempt the In-book Quiz? (End of chapter self-evaluation quiz)

Please follow the given steps to attempt the In-book Quiz:

Login to your Student Account and click on “Subjects”
Select a Subject and choose a required Chapter
Choose an eBook
On the panel on the right side, you'll see the option to choose "In-book Quiz"
Click on “Attempt Quiz”
Choose a chapter you want to attempt
Start your quiz.

Or,

Choose an eBook
Click on “Start Reading/ Continue Reading”
Read and complete the chapter
On the last page, find In-book Quiz list titled "In-book Quizzes"
Choose a chapter and click on "Attempt Quiz"
Start your quiz.

After you have completed the quiz, you will receive a Diagnostic Report highlighting your strengths and improvement areas, and mastery of the chapter.

For Mobile App:

Please follow the given steps to attempt the In-book Quiz:

Login to your Student Account and click on “Subjects”
Select a “Subject” and choose a required Chapter
Choose an eBook
Click on “In-book Quiz”
Choose a chapter you want to attempt
Start your quiz.

If you need any assistance, please contact our Support Team via the ‘Chat’ icon on the bottom-right of the screen.
You may also call us at 9702027000 / 9801010155 or send your queries to help@mysecondteacher.com.np and our team will assist you. Our Support Team is available daily from 6:00 AM to 10:30 PM, 365 days a year.

mySecondTeacher is a multiple award-winning academic platform developed in Nepal and used globally by students, parents and educators.

It helps enhance academic experiences by delivering online lessons and resources, and managing assignments. It also provides real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

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