We’re available in various channels to meet your needs. Reach out to us by live chat, email or online support case. You can also find us on your favourite social media platforms.
We’re your go-to team for all your mySecondTeacher queries! Whether you’re seeking guidance or just a bit of information, this page is packed with helpful tips to make your experience on our platform smooth sailing. Do not hesitate to contact us through live chat, social media, email or phone; we are here to brighten your day and improve your experience.
Get immediate assistance from our live chat support available daily from 6:00 AM to 10:30 PM for real-time answers to your queries. You can also call us at 9801010155 or 9801010144, or leave your number in our live chat and we’ll reach out to you.
Send your queries to “help@mysecondteacher.com.np”, and we’ll get back to you promptly. Whether it’s a technical issue or a general inquiry, we provide timely assistance.
Get on-site support from our support agents stationed in the partnered schools to provide platform training sessions and solve your queries.
Reach out to us through all major social media platforms. Whether it’s Facebook, Instagram, WhatsApp, we’re here to help you wherever you are.
Group chats can be used in different ways depending on the settings chosen by your teacher or admin. Some teachers may choose to set up group chats as a “Virtual Notice Board,” where only they can post messages and attachments. In this case, you won’t be able to post or respond in the group chats.
Others may prefer group chats to be used as a common forum, where anyone in the group can post messages and participate in discussions.
If you have additional queries, then feel free to contact our support team via our Online Chat feature. Our support team are available 6 AM to 10:30 PM, 365 days for you. You can access the online chat even without logging in.
It helps enhance academic experiences by delivering online lessons and resources, and managing assignments. It also provides real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.
© mySecondTeacher - Nepal 2024
