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We’re available in various channels to meet your needs. Reach out to us by live chat, email or online support case. You can also find us on your favourite social media platforms.

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I need help as a

students
teachers
leaders
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Here to assist you

We’re your go-to team for all your mySecondTeacher queries! Whether you’re seeking guidance or just a bit of information, this page is packed with helpful tips to make your experience on our platform smooth sailing. Do not hesitate to contact us through live chat, social media, email or phone; we are here to brighten your day and improve your experience.

Live Chat and Call Support

Live Chat and Call Support

Get immediate assistance from our live chat support available daily from 6:00 AM to 10:30 PM for real-time answers to your queries. You can also call us at 9801010155 or 9801010144, or leave your number in our live chat and we’ll reach out to you.

Email

Email

Send your queries to “help@mysecondteacher.com.np”, and we’ll get back to you promptly. Whether it’s a technical issue or a general inquiry, we provide timely assistance.

On-site Support

On-site Support

Get on-site support from our support agents stationed in the partnered schools to provide platform training sessions and solve your queries.

Social Media Channels

Social Media Channels

Reach out to us through all major social media platforms. Whether it’s Facebook, Instagram, WhatsApp, we’re here to help you wherever you are.

General

What packages do you offer?

We offer comprehensive packages for grades 10, 11 and 12. For grades 11 and 12, we provide packages for both Science and Non-Science subjects. These packages are more affordable compared to purchasing individual subjects separately. Here are the details of what our package offers:

Grade 10:
PackagesSubjects Included12 months
Grade 10 (New Curriculum)Math, Science, Nepali, English, Economics and Social Studies9500
Grade 11:
Packages Subjects Included6 months12 months
ScienceEnglish, Mathematics, Nepali,
Social Studies, Physics, Chemistry,
Biology, and Computer Science
Rs. 8,500Rs. 12,000
Non-ScienceEnglish, Mathematics, Nepali,
Social Studies, Economics, Accounts,
Business Studies, and Computer Science
Rs. 7,500Rs. 10,000
Grade 12:
PackagesSubjects Included6 Months12 months
ScienceEnglish, Mathematics, Nepali,
Social Studies, Physics, Chemistry,
Biology, and Computer Science
Rs. 8,500Rs. 12,000
Non-ScienceEnglish, Mathematics, Nepali,
Social Studies, Economics, Accounts, Business Studies
and Computer Science
Rs. 7,500Rs. 10,000

In addition to the packages, we also offer individual subjects for grades 10, 11, and 12:

  • Individual Science subject: Rs. 2,500 per year
  • Individual Non-Science subject: Rs. 2,000 per year 

The prices mentioned above are already discounted as the platform and content were created in Nepal, specifically tailored for Nepali students.

Our long-term packages are designed to offer more value for money. We suggest getting the annual package to enjoy mySecondTeacher’s benefits year-long, as these packages are more cost-effective than our short-term options.

If you have additional queries, then feel free to contact our support team via our Online Chat feature. Our support team are available 6 AM to 10:30 PM, 365 days for you. You can access the online chat even without logging in.

mySecondTeacher is a multiple award-winning academic platform developed in Nepal and used globally by students, parents and educators.

It helps enhance academic experiences by delivering online lessons and resources, and managing assignments. It also provides real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

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