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We’re available in various channels to meet your needs. Reach out to us by live chat, email or online support case. You can also find us on your favourite social media platforms.

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I need help as a

students
teachers
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Here to assist you

We’re your go-to team for all your mySecondTeacher queries! Whether you’re seeking guidance or just a bit of information, this page is packed with helpful tips to make your experience on our platform smooth sailing. Do not hesitate to contact us through live chat, social media, email or phone; we are here to brighten your day and improve your experience.

Live Chat and Call Support

Live Chat and Call Support

Get immediate assistance from our live chat support available daily from 6:00 AM to 10:30 PM for real-time answers to your queries. You can also call us at 9801010155 or 9801010144, or leave your number in our live chat and we’ll reach out to you.

Email

Email

Send your queries to “help@mysecondteacher.com.np”, and we’ll get back to you promptly. Whether it’s a technical issue or a general inquiry, we provide timely assistance.

On-site Support

On-site Support

Get on-site support from our support agents stationed in the partnered schools to provide platform training sessions and solve your queries.

Social Media Channels

Social Media Channels

Reach out to us through all major social media platforms. Whether it’s Facebook, Instagram, WhatsApp, we’re here to help you wherever you are.

General

What are the subjects available at mySecondTeacher?

At mySecondTeacher, we offer a range of packages tailored to meet the specific needs of Grade 10, 11, and 12 students. 

Currently, we only offer Economics subjects for Grade 10.

For Grades 11 and 12, students have the option to purchase either science or non-science packages or individual subjects. Our packages cover compulsory and optional subjects and are available for a period of one month, 6 months, and 12 months.

Following are the subjects that we are currently offering:

Subjects Grades
Economics10, 11 and 12
English11 and 12
Nepali11 and 12
Social Studies and Life Skill Education11 and 12
Mathematics11 and 12
Principles of Accounting11 and 12
Physics11 and 12
Chemistry 11 and 12
Biology 11 and 12
Computer Science11 and 12
Business Studies11 and12

We understand that every student’s learning journey is unique, which is why our packages are designed to be flexible and customizable to meet individual needs.

If you have any questions or need help selecting the right package for you, our user’s care team is always available to assist you. You can contact us through the chat button located at the bottom right corner of the platform.

If you have additional queries, then feel free to contact our support team via our Online Chat feature. Our support team are available 6 AM to 10:30 PM, 365 days for you. You can access the online chat even without logging in.

mySecondTeacher is a multiple award-winning academic platform developed in Nepal and used globally by students, parents and educators.

It helps enhance academic experiences by delivering online lessons and resources, and managing assignments. It also provides real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

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