Follow the given steps to change your password:

• Log in to your mySecondTeacher account using your current email address and password.
• Click on the top right icon of mySecondTeacher or your profile picture.
• Select “My Profile” from the drop-down menu.
• On the left side of the page, click on the “Password” tab.
• Enter your new password in the “New Password” field. Please make sure your new password is strong and unique, containing a mix of upper-case and lower-case letters, numbers, and symbols.
• Confirm your new password by re-entering it in the “Confirm New Password” field.
• Click on “Save Changes” to save your new password.

Note: The password must be at least 8 characters long and include letters, numbers, and special characters. Additionally, the password should be updated every 3 to 6 months.

For security reasons, mySecondTeacher has established the following password requirements for your account:

New Password Requirements:

Must be at least 8 characters long and less than 30 characters.

Must include both alphabet letters and numbers

Must include at least one special character (e.g., !, @, #, $) Examples: Learn#456

Additionally, you will be required to change your password every 3 to 6 months.

mySecondTeacher is a multiple award-winning academic delivery platform used globally by students, teachers, parents, and schools.

With mySecondTeacher, 

Students can engage in interactive, fun, and easy-to-understand video lessons that use an innovative and advanced pedagogy that has already been adopted in over 50 countries around the world by 9000+ schools. MySecondTeacher gives students the chance to learn at their own pace and interact with video content that enriches their education.

Teachers can conduct live online classes, give out assignments to students, grade their submissions, and access various teaching resources, including subject-wise Interactive Videos. They can also generate Test Papers and access Marking Schemes for quick assessment of students or to create question papers for exams. Similarly, Diagnostic Reports give deep data-driven insights into their students’ learning difficulties.

Parents have the ability to monitor their children’s intellectual development and take a more active role in their education. Diagnostic Reports make it simple for parents to evaluate their child’s academic performance and discover the precise subject areas in which they need tutoring. Additionally, they can determine whether the child has mastered any particular course or subject and keep track of all of their online activity, including their pending and finished assignments, videos they have watched, and much more!

School leaders will always have access to a summary of their institution’s performance! Principals, coordinators, or Head of Departments (HODs) will be able to quickly assess student, teacher, and even school-wide performance with a few clicks. Leaders will also be able to swiftly and easily make announcements to students, instructors, and parents! 

mySecondTeacher offers a comprehensive list of features designed to cater the needs of each stakeholder of the education ecosystem, such as:

• Proven Pedagogy based Interactive videos.
• Self-evaluation tools.
• Performance analytics.
• Collaboration and communication tools.

mySecondTeacher is actively being used in 50+ countries benefiting 9000+  schools and more than 100,000+ users.

The Announcements feature on mySecondTeacher is a powerful tool that allows teachers to push announcements to specific students or classes, or to the entire school community. These announcements will pop up on the student’s dashboard every time they log in unless the teacher stops the announcements.

In addition, school leaders can use this feature to send important notices, announcements, eConsent forms, or actionable polls to students, teachers, and even parents. All responses can be received on the same platform, making it easy for school leaders to stay connected with their community.

Parents can also receive announcements, eConsent forms, and actionable polls on the platform and provide prompt responses. This feature helps to ensure effective communication between parents and the school community.

Leaders can better monitor using our platform since they have access to all information about the school’s teachers and students. As a consequence, leaders may continue to lead, resulting in favorable outcomes for the school and eventually aiding in the improvement of the institution’s reputation.

mySecondTeacher helps school leaders and administration find areas for improvement by giving real-time insights into student growth, engagement, and academic performance. This data-driven approach enables them to make educated decisions and conduct focused interventions to improve the overall performance of their school.

Follow these simple steps to create an announcement:

• Go to your Dashboard and click on the “Announcements” tab. This can be found on the Teacher’s and Leader’s Dashboard.
• Select the type of announcement you want to create, either a general announcement or a consent announcement.
• Fill in all the required fields, such as the title and description of the announcement.
• Select the audience for the announcement. You can choose to send it to the entire class or school.
• Type in your announcement message.
• You can also add announcement files or links.
• You have the option to pick End Announcement Date and Time.
• You also have an added option to schedule an announcement for later and pick an available date and time.
• Click on the “Continue” button.
• The announcement will be posted immediately or later according to the date you have picked to make it visible to the targeted audience.

Yes, you can edit announcements.

• Log in to your mySecondTeacher’s Teacher or Leader account.
• Click on the “Announcements” tab located at the top of the dashboard.
• Under the “Ongoing” tab, you’ll find a list of all the announcements you’ve posted.
• Click on the “Edit Announcement” button located below the announcement you want to edit.
• Make the required changes to the announcement.
• Click on “Continue” to verify the changes you’ve made.
• Then, click on “Announce” to update the edited announcement.

• Log in to your mySecondTeacher’s Teacher/Leader account.
• Click on the Announcements tab located at the top of the dashboard.
• Under the “Ongoing” tab, you’ll find a list of all the announcements you’ve posted.
• On the right side of each announcement, you’ll see a “Stop Announcement” button.
• Click on the “Stop Announcement” button for the announcement you want to stop.
• A confirmation message will appear asking if you really want to stop the announcement. Click “Stop Announcement” to confirm.
• The announcement will stop immediately.

Please note that if an announcement has a set expiration date, it will automatically stop on that date. However, you can also manually stop any announcement at any time using the above steps.

Please follow the steps below to recover your mySecondTeacher account password:

• Go to the mySecondTeacher login page and click on “Forgot Your Password?”.
• Enter the email address associated with your account and click on the “Reset Password” button.
• You will receive an email with a password reset link.
• Click on the “Reset Password” button in the email, and you will be redirected to the reset password page on mySecondTeacher.
• Enter your new password in the “New Password” field and click on “Save Changes”.
• You can now log in to your account using your new password.

If you have forgotten your email address, please contact our platform support team through the live chat service on the bottom-right corner of the homepage for assistance.

Our aim is to give students a hassle-free learning experience while also enabling teachers to use creative teaching and monitoring strategies. We recognize the value of parental engagement in a child’s education, which is why we provide constant monitoring to provide parents with serenity of mind. With our complete control mechanism, school directors can feel confident that their students are receiving the best education possible.

The Leader’s account is different from other accounts because the leader can see the overall performance and activity of the entire school (teachers and students) and can compare the performance of the classes with other classes.

By providing real-time insights into student progress, engagement, and academic performance, mySecondTeacher enables school leaders and management to identify areas for improvement. This data-driven approach allows them to make informed decisions and implement targeted interventions to maximize their school’s overall performance.

Leaders can’t direct messages to all stakeholders but can push announcements to select specific stakeholders (teachers, students, and parents) and to all stakeholders too.

Through our platform, leaders can better supervise considering they can see all the information about the school’s teachers and students. As a result of this, leaders may continue to lead, which will result in positive outcomes for the school and ultimately assist in improving the institution’s reputation.

To log in to the platform, follow these steps:

• Go to the mySecondTeacher website at “mysecondteacher.com.np.” or open our app (except for Leader)
• Click on the “Login” button located at the top right corner of the homepage.
• Enter your registered email address and password.
• Click on the “Sign In” button to access your account.

Now, you should be able to log in to your account with ease.

Leaders just need to keep up with all of the activities at the school. They usually do not participate in teaching and  Ivy-related activities. Hence, the leaders do not have access to IVYs.

To integrate mySecondTeacher into your school/college, please reach out to us via email at “help@mysecondteacher.com.np”. Kindly provide essential details, including your Name, School Name, Designation, and Contact Number, along with your specific requirements.
Once we receive your email, our dedicated department will promptly get in touch with you to facilitate the registration process.

Cache clearing steps in Safari browser are as follows:

1.    Click on the Safari drop-down menu and select Preferences.

2.    Click the Advanced tab. Select the Show Develop menu in menu bar checkbox and close the Preferences window.

3.    Select the Develop drop-down menu. Click Empty Cache.      Note: You may also want to clear your browser history.

Cache clearing steps in the Chrome browser are as follow:

1.    On your computer, open Chrome.

2.    At the top right, click More .

3.    Click Clear browsing data.

4.    At the top, choose a time range. To delete everything, select All Time.

5.    Next to “Cookies and other site data” and “Cached images and files,” check the boxes.

6.  Click Clear data.

Cache is the place where your browser stores images, fonts, and a bunch of other technical-sounding things like CSS, HTML, and JavaScript to save bandwidth. Without this feature, your browser would run a lot slower because every site you opened would require re-downloading tons of files.

To vastly oversimplify things, sometimes there’s a difference between the version of a website cached—i.e., stored—on your computer and the version that you’re loading from the web. This conflict can lead to weird glitches, and clearing your cache can help when nothing else seems to. mySecondTeacher is a vast website where the developers team is continuously updating the platform and the content teams are updating the contents dynamically. Therefore, clearing cache can optimize surfing for a smoother experience.

There are various reasons why your mySecondTeacher account may be locked. One of the most common reasons is multiple failed login attempts. This is done as a security measure to protect your account from unauthorized access.

If you are unable to sign in to your account due to multiple failed password attempts, the first step is to wait at least 10 minutes before trying again.

Once the 10-minute lockout period has passed, try signing in again with your correct username and password. If you still cannot access your account, you may need to reset your password by clicking on the “forgot your password” link on the login page.

Note: You can also contact our support team via phone at 9801010155/9801010144, or by email at help@mysecondteacher.com.np for assistance.

Your password is not being accepted because you might have entered an incorrect user Login ID or password.

• To ensure that your user login ID and password are correct, please make sure that the Caps Lock is turned off and that you are typing your password in the correct format.
• If you are still encountering issues, you may be prompted to complete a captcha verification to confirm that you are a human user and not a bot attempting to gain unauthorized access to the system.
• If you continue to experience problems accessing your account, please click on the “Forgot your password?” option to reset your password. 
• You can also contact our support team via phone at 9801010155/9801010144, or by email at help@mysecondteacher.com.np for assistance.

If you’re having trouble signing in, don’t worry, we’re here to help! The most common reason for sign-in issues is entering the wrong email address or password. So, please recheck your user id and password and be mindful of the Caps Lock button as well.

If the problem still persists, our dedicated platform support team is available to assist you through our live chat service located at the bottom-right corner of the website. 

You can also contact our user care team via phone at 9801010155/9801010144, or by email at help@mysecondteacher.com.np for assistance.

If the announcement has set an expiration date, it will automatically stop on the mentioned date. However, you can also stop ongoing announcements by clicking ‘Stop Announcements’  available on the below of  announcements.