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Need help accessing the ING Impact eBooks &
Learning Resources
with mySecondTeacher?

To get started, download the Platform Training Slides:

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Here to assist you

We’re your go-to team for all your mySecondTeacher queries! Whether you’re seeking guidance or just a bit of information, this page is packed with helpful tips to make your experience on our platform smooth sailing. Do not hesitate to contact us through live chat, social media, email or phone; we are here to brighten your day and improve your experience.

Live Chat and Call Support

Live Chat and Call Support

Get immediate assistance from our live chat support available daily from 6:00 AM to 10:30 PM for real-time answers to your queries. You can also call us at 9801010155 or 9801010144, or leave your number in our live chat and we’ll reach out to you.

Email

Email

Send your queries to “help@mysecondteacher.com.np”, and we’ll get back to you promptly. Whether it’s a technical issue or a general inquiry, we provide timely assistance.

On-site Support

On-site Support

Get on-site support from our support agents stationed in the partnered schools to provide platform training sessions and solve your queries.

Social Media Channels

Social Media Channels

Reach out to us through all major social media platforms. Whether it’s Facebook, Instagram, WhatsApp, we’re here to help you wherever you are.

eBooks

Please follow the given steps to access eBooks:

  • Log in to your Student Account
  • Click on the “Subjects” tab from the homepage
  • Click on “All Subjects” and select a subject
  • Click on “Start Reading” to access the eBook.

For Mobile App:

Please follow the given steps to access eBooks:

  • Log in to your Student Account
  • Click on the “Subjects” tab from the bottom navbar
  • Select the subject and the chapter
  • Click on the selected chapter in the eBook section
  • Click on “Start Reading” to access the eBook.

Please follow the given steps to search for topics in eBook:

  • Open an eBook and select a Chapter from the Table of Contents.
  • On the left side of the panel, click on the “Search” icon and search for the content or keyword you are looking for.

Your search results will be displayed on the left side of the screen.

Please follow the given steps to write notes and scribble in the eBooks:

  • Login to your Student Account and click on “Subjects”
  • Select a Subject and choose the required Chapter
  • Choose an eBook
  • Click on “Start Reading” to open the eBook
  • Use the left-side panel to explore the navigation tools and features.

To Write Notes:

  • Select any text in the eBook
  • Click on the “Notes” icon to add your note
  • Write your notes and click on “Save Note”.

You can also view all your saved notes by clicking on the “Notes” icon from the panel on the left side of your screen.

To Scribble:

  • Click on the “Scribble Notes On” icon
  • Use the available tools to draw or write directly on the page
  • Click on “Save”.

You can access your saved scribbles anytime by clicking “Scribble Notes On” on the respective page.

Yes, you can. Please follow the given steps to listen to narration of the eBook:

  • Go to the page you want to listen the audio narration for
  • Click on the “Dictate On” icon from the panel on the left side of your screen.

Now, you can choose to play the entire page or individual paragraphs within the page.

Note: The dictate feature may not be available in all eBooks.

Please follow the given steps to attempt the In-book Quiz:

  • Login to your Student Account and click on “Subjects”
  • Select a Subject and choose a required Chapter
  • Choose an eBook
  • On the panel on the right side, you’ll see the option to choose “In-book Quiz”
  • Click on “In-book Quiz”
  • Choose a chapter you want to attempt
  • Start your quiz.

Or,

  • Choose an eBook
  • Click on “Start Reading/ Continue Reading”
  • Read and complete the chapter
  • On the last page, find In-book Quiz list titled “In-book Quizzes”
  • Choose a chapter and click on “Attempt Quiz”
  • Start your quiz.

After you have completed the quiz, you will receive a Diagnostic Report highlighting your strengths and improvement areas, and mastery of the chapter.

For Mobile App:

Please follow the given steps to attempt the In-book Quiz:

  • Login to your Student Account and click on “Subjects”
  • Select a “Subject” and choose a required Chapter
  • Choose an eBook
  • Click on “In-book Quiz”
  • Choose a chapter you want to attempt
  • Start your quiz.

Please follow the given steps to submit an eBook Assignment:

  • Login to your Student Account
  • Click on the bell icon on the top right of your homepage to view assignment-related notices
  • Here, you can directly click on “Submit Assignment” to submit your assignment.

You can also submit an Assignment by navigating from your homepage:

  • Click on the “Classrooms” tab on the homepage
  • Click on “Assignments”
  • Choose the subject you would like to submit the assignment for
  • Here, you can view pending Assignments from the “Open Assignments” tab
  • Select and fill in the required fields and upload the necessary files
  • Click on “Submit Assignment”.

Please follow the given steps to use the Topic-wise Video QR Codes:

  • Open the ‘mySecondTeacher Nepal’ App
  • Click on “More” option at the bottom-right corner
  • Select “Scan QR Code”
  • Place the scanner over the video QR code. You can also scan it using your phone’s default camera.

You will be instantly redirected to the required video allowing you to learn anytime, anywhere!

Please follow the given steps to use the Table of Contents QR Codes:

(Note: Physical books include QR codes for each chapter in the Table of Contents)

  • Open the ‘mySecondTeacher Nepal’ App
  • Click on “More” option at the bottom-right corner
  • Select “Scan QR Code”
  • Point your camera at the chapter’s QR code
    • You can also scan it by using your phone’s default camera.

You will be instantly redirected to the selected chapter in the eBook for quick and easy learning!

mySecondTeacher is a multiple award-winning academic platform developed in Nepal and used globally by students, parents and educators.

It helps enhance academic experiences by delivering online lessons and resources, and managing assignments. It also provides real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

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Complete Step by Step Guide