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We’re available in various channels to meet your needs. Reach out to us by live chat, email or online support case. You can also find us on your favourite social media platforms.

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I need help as a

students
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Here to assist you

We’re your go-to team for all your mySecondTeacher queries! Whether you’re seeking guidance or just a bit of information, this page is packed with helpful tips to make your experience on our platform smooth sailing. Do not hesitate to contact us through live chat, social media, email or phone; we are here to brighten your day and improve your experience.

Live Chat and Call Support

Live Chat and Call Support

Get immediate assistance from our live chat support available daily from 6:00 AM to 10:30 PM for real-time answers to your queries. You can also call us at 9801010155 or 9801010144, or leave your number in our live chat and we’ll reach out to you.

Email

Email

Send your queries to “help@mysecondteacher.com.np”, and we’ll get back to you promptly. Whether it’s a technical issue or a general inquiry, we provide timely assistance.

On-site Support

On-site Support

Get on-site support from our support agents stationed in the partnered schools to provide platform training sessions and solve your queries.

Social Media Channels

Social Media Channels

Reach out to us through all major social media platforms. Whether it’s Facebook, Instagram, WhatsApp, we’re here to help you wherever you are.

Assignments

There are only limited features available on our mobile app, due to which you can only upload normal assignments (excluding rich text assignments) from the mobile device app. However, you can use a web browser to submit the assignments.

The assignment feature of mySecondTeacher allows teachers to create, assign, and track assignments for their students. Students can access and submit their assignments online, streamlining the process for both teachers and students. This feature helps educators conveniently track the progress of their students and provide timely feedback.

Follow the given steps to submit assignments on mySecondTeacher

  • Go to the “Assignments” tab on your “Classrooms” tab.
  • Click on the respective assignment tab and select “Submit Assignment.”
  • Fill in all the required fields and upload any necessary files.
  • Click on “Submit Assignment”.

Once your teacher has graded your assignment and published the results, you can view your grades and remarks on the same page.

Our platform is designed to make assigning, submitting, grading, and providing feedback on assignments easier for both teachers and students.

When a teacher creates an assignment and publishes it on mySecondTeacher, students who are assigned that assignment will receive a notification. This allows them to submit their work directly on the platform.

Once submissions are made, teachers can easily download and grade them. Feedback can also be provided directly on the platform. Once grading and feedback are completed, grades will be published and students can review the results along with any feedback provided.

mySecondTeacher is a multiple award-winning academic platform developed in Nepal and used globally by students, parents and educators.

It helps enhance academic experiences by delivering online lessons and resources, and managing assignments. It also provides real-time insights into students’ learning behavior, allowing teachers and parents to identify areas of improvement and address them promptly.

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For Awesome Students

Complete Step by Step Guide